The exchange or return of goods is possible within 14 days from the date of purchase.

The exchange or return of goods is carried out if they have not been used, if their presentation, consumer qualities, labels, as well as the payment document issued to the buyer together with the goods are preserved. 

To make an exchange/return, you must fill out a form. This form is attached to your parcel. Then the completed form must be put in the parcel that you will send back to the online store.

REFUNDS

If the product for return is in marketable condition, the funds will be returned within 3-5 business days. The funds are returned to the bank card. 

DELIVERY

Exchange and return of goods is carried out at the expense of the client. In the event of a manufacturing error, size mismatch or other defect, the shipping costs are paid by us.

GOODS THAT ARE NOT SUBJECT TO EXCHANGE AND RETURN 

  • Underwear (underwear, swimwear, nightgowns, pajamas).
  • Gift certificates

If you have any controversial issues or individual wishes, please contact the manager 063-160-60-36 and 073-133-80-81